Frequently Asked Questions

Does Bari Gallery provide any drawing or design services?

No. Bari Gallery does not have in house artists or designers. We do not create any custom artworks or designs.

What are the available payment options?

We accept Visa and Matsercard. Unfortunately, due to the nature of our products, we can’t offer Cash on Delivery for the time being.

What about prices?

Prices differ based on size and external frames options. Please visit our price calculator to calculate the final price of your canvas print.

When will my canvas print arrive to my address?

Riyadh city: You canvas print should arrive to your address within 3 business days.

The rest of Saudi Arabia: You canvas print should arrive to your address within 6 business days.

Gulf countries: You canvas print should arrive to your address within 9 business days.

The rest of the world: You canvas print should arrive to your address within 9 business days.

How much does shipping cost?

20 SAR in Saudi Arabia. As for gulf countries and the rest of the world, shipping cost is calculated based on the dimensional weight of your order. Please add your canvas prints to the cart to see how much the shipping cost will.

What is your return policy?

Your trust is very important to us and we always do our best to meet and exceed your expectations. Our return policy guarantees a 100% customer satisfaction.

If there is an issue with your order or, for whatever reason, you do not like our canvas prints:

If you contact us within 3 days of receiving your order:

  1. We will cover all shipping cost from our facility to your address.
  2. We will cover or shipping cost from your address to our facility.
  3. We will refund full payment.

If you contact us after 3 days of receiving your order, (we normally do not accept returns after 3 days of receiving your order)

  1. Customer shall cover cost of shipment from our facility to his address.
  2. We will cover or shipping cost from your address to us.
  3. We will refund full payment.

 

If return was due to a mistake made by the customer (picking wrong size, wrong artwork… etc.)

Due to the nature of our products, and the fact that every canvas print is printed on demand and is made to order, we do not accept this kind of return requests.

Who owns the rights of images on Bari Gallery website?

We do our best to respect copyrights of all artists. All images on our website are either images we own exclusive copy and publishing rights of, images that we own non-exclusive copyrights of, or royalty free images that have been gathered from different sources. If we mistakenly publish an image that you own the rights of, please contact us immediately and we will take the necessary steps ASAP.

I am an artists / photographer, can I sell my arts on Bari Gallery?

Of course. Bari Gallery allows you to sell copies of your artworks from your home. It easy, we will take responsibility of all the hard work, from marketing, to shipping your art reproductions to their final home, and we will pay you each time there is an order for one of your artworks.

You can submit a request to join through the sell your art page, and we will reach out with more details.

I have an image that I would like to print on canvas, but I am not sure about its resolution?

We care a lot about the quality of your print. Unfortunately, not all images are suitable to be printed at any size. You can check our printing size page for more details.

When you upload your image, we will review your image size and get back to you within 24 hours.

To give you an idea, we reject about 92% of all image print requests submitted to us. If your image is not going to look beautiful when printed, we will not print it.

Can I scale up my image?

No. Increasing the size of images “pixel wise” through image processing programs like Photoshop is not going to add any value and might even degrade the quality of the image.

I have an image that I would like to print on canvas, but its resolution is low, is there anything that can be done?

No. Increasing the size of images “pixel wise” through image processing programs like Photoshop is not going to add any value and might even degrade the quality of the image.

With that being said, the small size of an image might be due to one of these common mistakes that can easily be avoided:

  • Taking a picture with Snapchat, Instagram, WhatsApp or any other smartphone app other than the original camera app will result in a small image that will not be suitable to be printed at a any reasonable size. This is because these apps compress images to save data and improve upload / download speeds.
  • Downloading an image from WhatsApp or any other social media app. Again, those images are pre-compressed to allow for faster loading times and less data consumption.
  • Images that have been edited using a smartphone image processing app. Smartphones do not have that powerful processing power and a lot of apps resort to compressing images before editing them.
  • Screenshots are not images that are suitable for printing.

If your image is small, make sure you are looking at the original image and not a version of it that has been taken by a screenshot, or have been received by any social media app. If that is the case, try to contact the person who sent you the image and ask them to Email the original image to you.

What are the printing sizes available?

At Bari Gallery, we make canvas prints at any size between 30 cm x 30 cm and 125 cm x 125 cm.

Does Bari Gallery have a female team to handle personal requests?

No. We do not.

Will Bari Gallery protect my personal images?

We do our best to protect your privacy. Please review our privacy policy for more.